ION SENSE® Simplifies PID Evaluation with New Support Hub
ION SENSE®, a brand of ION Science Limited and a leader in pioneering photoionisation detection (PID) gas sensing technology, has launched its new Support Hub – a centralised online resource designed to support customers to set up, optimise, and troubleshoot their ION Evaluation Kits, enabling faster PID sensor evaluation and seamless integration into applications.
Evaluation Kits: The Gateway to PID Performance
Evaluation Kits from ION SENSE® provide a reliable, industrial-grade starting point for customers who want to explore the performance of a MiniPID 2 or the new ION SENSE® PID within their own applications. Developed in direct response to customer feedback for cost-effective integration options, these kits are designed to simplify deployment, reduce development time, and accelerate time-to-market for OEMs, integrators, and developers.
Each kit includes a choice of ION CONNECT or ION TRANSMIT integration boards – compact, powerful solutions that remove the need for custom circuitry and deliver live PID data straight out of the box.
- ION CONNECT rapidly bridges PID sensors with customer systems, converting analog signals into industry-standard digital outputs (UART & I2C). It allows seamless calibration, alarm configuration, and data monitoring via the intuitive ION PC Software.
- ION TRANSMIT extends functionality with long-range communication options (RS-485 Modbus RTU and 4–20 mA), ensuring compatibility with demanding industrial systems.
By providing all necessary accessories and ready-to-use hardware, the Evaluation Kits give customers a clear path to:
- Lower integration and development costs
- Faster proof-of-concept and product validation
- Reduced time to market
- Improved return on investment
This streamlined process allows users to immediately experience the performance benefits of ION SENSE®’s PID sensors – including exceptional humidity resistance, superior stability, high sensitivity, fast response times, and long lamp and filter life. Whether supporting compliance with occupational exposure limits or enabling early warning for toxic gas events, the kits deliver accurate data, low overhead cost, and reliability in even the toughest environments.
View the unboxing videos for the ION CONNECT Kit and ION TRANSMIT Kit now.
Supporting Customers, Driving Innovation
The Support Hub consolidates everything customers need to unlock the performance of ION SENSE®’s globally trusted PID gas sensors. From setup guides and FAQs to essential downloads such as datasheets, drawings, STEP files, and the ION PC Software, the platform ensures users can move from unboxing to evaluation with confidence. Helpful video tutorials and direct access to the ION SENSE® sensors team further enhance the customer experience, making integration faster and more efficient than ever.
“Our PID gas sensors are relied upon across diverse industries, each with unique application requirements” said Dr Peter Morris, Head of Sensors at ION SENSE®. “The Support Hub gives our customers the tools to get the very best from their PID Evaluation Kits, helping them evaluate the performance of our technology in their own systems quickly and effectively.”
The launch of the Support Hub reflects ION SENSE®’s commitment to empowering customers with the resources they need to succeed. By simplifying evaluation and integration, ION SENSE® ensures its advanced PID sensors can be applied across wider, more diverse markets – from compact air quality monitors to complex industrial monitoring systems.
Contact Us About Sensors for Evaluation
ION SENSE® Evaluation Kits for MiniPID 2 and ION SENSE® PID sensors are available to order now. Customers can also explore the new Support Hub for setup guides, downloads and dedicated support. For more information, contact the team at sensors@ionsense.com.
